Online Shop Terms of Use

These terms of use refer to online shopping as offered on the website: The online shop is governed by Drukarnia WL Sp. z o.o., registered in Gdansk, Elbląska 68 C, a limited liability company under identification number 5833181382, Regon: 361969129 (the Seller).

§ 1 Definitions

1    Terms of Use – the following terms of use. In the range of services provided online Terms of Use are terms of use, mentioned in article 8, act from 18  July 2002, about providing services online (The Official Law Journal from 2002, item 144, pos.1204 with changes).

2    Customer – natural person, public body or legal entity, unincorporated, but having capacity to perform acts in law, who under Terms of Use purchases products from the Seller through this online shop.

3    Consumer – customer who is a natural person, using online shop for other purposes than his business activity or profession.

4    Seller – business entity providing selling services through Online Shop under Terms of Use described below.

5    Article of deal – products mentioned and described on Online Shop website.

6    Product – movable item, presented in Online Shop, related to Sales Contract.

7    Additional service – service provided by the Seller for the Customer aside from Online Shop, related to characteristics of Products sold.

8    Sales Contract – sales contract of Products within the meaning of the Civil Code, concluded between the Seller and the Customer, with usage of Online Shop.

9    Online Shop (Shop) – online portal available under, which enables orders making.

10    Order – will declaration made by the Customer, specifying unequivocally the type and quantity of Products, leading to Sales Contract conclusion.

11    ICT System – group of cooperating IT devices and software, for data transforming, collecting, sending and receiving through telecommunication networks, with a final device adequate for a specific kind of network.

12    Promotional code – electronic promotional alphanumeric code, which can be used by the Customer in Online Shop run by the Seller in the form of a discount calculated based on the Order price (without shipping costs).

§ 2 General Conditions

1    These Terms of Use describe the rules of using Online Shop available under

2    Reading the Terms of Use mentioned below is obligatory to order the products online. Customer has to accept those conditions during order realization.

3    Online shop provides retail sales via Internet network.

4    All the Products offered by are brand new, originally packed, free from physical and legal damages, and were legally introduced to the Polish market.

5    Technical requirements essential for cooperation with the tele-informatics system, which is used by the Seller are provided below. The Customer should have an active email account and a device connected to the Internet, which meets the minimal technical requirements:

 a       Internet browser: Google Chrome, version "39.0.2171.99 m" or newer with activated JavaScript service.

b        Minimum screen resolution of 1330x768 pixels.

    The Customer cannot provide any contents prohibited by law, such as content which promotes violence, is derogatory or intrudes personal goods and other third parties’ prerogatives.

§ 3 Orders

1    All the prices visible on websites are gross prices given in PLN. Those prices do not include delivery costs.

2    Orders are accepted through Internet website/phone/email.

3    Orders made through the Internet website are available 24 hours a day, 7 days a week, throughout the whole year.

4    An Order is valid if the Customer fills in the order form properly and provides proper contact details, including detailed delivery address, phone number and email address.

5    If the given data is not complete, the Seller will contact the Customer. If such contact with the Customer is not be possible, the Seller has the right to cancel the Order.

6    In the process of placing an order, Customer can have a will to receive a receipt or an invoice, which can be enclosed in the package or sent by email as an electronic settlements documents picture, particularly such as: an invoice with attachments, a corrected invoice with attachments or forms. The described agreement qualifies the Seller to display and send invoices in an electronic form, in relation to Ministry of Finance ordinance from 20 December 2012 about sending invoices in an electronic form, conditions of their collecting and sharing with tax authorities or fiscal authorities.

7    While placing the Order, the Customer can agree on collecting his personal data in online shop database in order to process it in relation to his Order realization process. If the Customer agrees on that, he has the right to check his data, correct or delete it from the Seller’s database.

8    The Customer can use ‘remember me’ option in order to save his data by the system to simplify the placement of future Orders. In that case, the Customer should have his login and password, essential to get access to his account. An email address is the Customer’s login. Password is provided by the Customer. The password is not known to the Seller and the Customer has an obligation to keep it in secret and protect from unwanted access.

9    After making a successful order, the Customer will receive an automatic response from the Shop, with order confirmation.

    Order realization time will be counted from the moment the payment is recorded on the bank account specified in the Order confirmation when the option of payment by money transfer is chosen, or from the moment of placing the order in case of paying by credit card or when the option of payment upon receipt is chosen.

§ 4. Costs and delivery term

1    Product is sent to a given address, provided in the order form, via email. The Shop will inform the Customer immediately about incorrectly filled in order form, which makes it impossible to send the package or can delay it.

2    Product is delivered by specialized delivery companies or by Polish Post. In some instances, there exists an option of personal collection of products in the Seller’s office.

3    The package is delivered in accordance with a term specified to each Product visible on the website. The term on the website is rough. While bank transfer or paying by card option is chosen, the term will be prolonged to record the sum on the bank account (probably 1-2 work days).

4    The Customer covers the delivery costs given in the transport price list. The Customer can see the pricing by clicking on “transport price list” link.

§ 5 Payment

1    For each product sold, we issue a receipt or an invoice.

2    Payment for the ordered products can be made via online payment system (przelewy 24), which supports the following payment methods:

a) quick transfers (multiTransfer, mTransfer etc.)

b) PayPal

c) card payment

§ 6 Termination of the contract

1    Consumer, who concluded an agreement online, has the right to terminate the contract without explanations, by sending an adequate statement on paper within 90 days. This term cannot be exceeded and is counted from the day of receiving the product. In order to conform to this term, it is sufficient to send the statement to the Seller address before the term exceeds.

2    In case of an online agreement termination, it is considered as not concluded. The contractors’ services are being returned unchanged, unless the change was necessary within usual administration.

3    The return should be proceeded immediately, no longer than within 14 days. The purchased products need to be returned to the Seller address.

4    When a free gift or any other product at a discounted price was added to the purchased product, you must send it along with the returned goods.

§ 7 Procedure of complaints

1    Complaints need to be sent at the Seller address.

2    While sending the complaint, it is necessary to send the returned Product together with an evidence of purchase and filled complaint form, available under:……..

    The Seller will examine the complaint within 14 days from the date of receiving the complaint.  If the complaint is examined to the Customer benefit, the Seller will repair or change the returned Product for a new one or will return the value of the Product.

    If the Product is not compatible with the agreement, the Customer can demand the change of this state through a free of charge repair or change it for a new Product, unless it is impossible and requires overwhelming costs. When deciding about overwhelming costs, the value of the Product and the type of incompatibility is considered.

    The Customer loses the right described in point 5 of this clause, if he doesn’t inform the Seller about incompatibility of his Products within 2 months. In order to conform to the term it is sufficient to inform the Seller before it is exceeded.

§ 8 Promotional codes

1    Promotional codes will be available in the form of an online letter sent to the Customer’s email or through some promotions organized by the Shop.

2    Promotional code can be used during the Products purchase, unless these Products are already under other promotions in Shop.

3    The promotional code is not changeable for money in total or in any part, and cannot be returned to the Seller.

4    The promotional code is active from the moment of sending it to the Customer.

5    The promotional code received from the Seller can be used only once.

6    Validity of the promotional code is each time defined when it is sent to the Customer.

7    In order to use the promotional code, the Customer needs to fill in the given numbers in a field “Promotional code” when placing an order in the Online Shop.

8    Promotional codes do not add up. In your order you can use just one promotional code.

9    The Seller has the right to refuse the promotional code realization in the event of its termination. The code is no longer valid when it has terminated.

§ 9 Privacy policy and personal data protection

1    The Seller is an administrator of database information provided by the Customers, in relation to online shopping through his website.

2    Personal data can be used for sales contracts realization. They can be provided to parties responsible for the delivery of purchased products or to parties providing credits in case of instalment shopping. The Customers have the right to access their data and to correct them. The data is provided voluntarily.

3    Information about the methods and technical means to discover and correct errors in provided data:

a        While making an Order, a Customer who has an online account, has the possibility to correct the provided data through their profile edition, until the moment of clicking the button 'make an order'

b        Data verification or an Order correction can be made also by sending an email message to the Seller to

c        The Customer has the right to change the data provided during his account creation, at any time by using the available options.

4    Information about the terms and methods of preserving, protecting and disclosing an agreement to a second party:

a        Preserving, protecting and disclosing agreement's content is realized by sending an adequate email message after sales contract conclusion.

b        Preserving, protecting and disclosing agreement's content is realized by sending the content to the email address specified by the Customer or by sending him Order specification and purchase evidence.

c        Contract content is preserved and protected in the tele-informatics system, owned by the Seller and available any time on Customer's demand.

§ 10 Cookies

1    Administrator - Drukarnia WL Leszek Wojtczuk, ul. Elbląska 68. 80-761 Gdańsk, NIP: 5830204303

2    Cookies used by the Administrator are safe for the user equipment. There is no possibility that they cause infection of user's computer. We use cookies to improve your site experience by making it easier to use.

3    Cookies used on our website:

       a) session - cookies supporting the session, which expire at the end of the session

       b) functional - holding certain settings such as state of the form or content of the cart and determine interface personalization

       c) performance - enabling files to collect information about how you use the Website, such as cookies (

4   We use external sites to display content. These sites use their own cookies. (cookies administrator: Vimeo, LLC., USA) (cookies administrator: Google Inc,USA)

5    You can change cookies settings in your web browser at any time. Below you'll find information where to find the settings.

        Cookies settings in Internet Explorer

        Cookies settings in Chrome

        Cookies settings in Firefox

        Cookies settings in Opera

        Cookies settings in Safari

6    Information for mobile devices is available on the following pages:

        Cookies in Android

        Cookies in Blackberry

        Cookies in iOS (Safari)

        Cookies in Windows Phone

§ 11 Terms of Use modification

1    The Customers who already have a Shop account will be informed about Terms of Use modifications via email.

2    If the Terms of Use modification takes place in the time period succeeding the last logging into the account, the Customer may accept it after changes or refuse to do that. If the Customer doesn’t accept the modifications, online shopping on is not possible.

3    The Customer who doesn’t accept the Terms of Use modifications has the right to delete his account at any time.

4    The Orders placed before the Terms of Use modifications are in force will be proceeded in accordance to the previous terms.

§ 12 Final resolutions

1    All disputes related to services provided by the Seller under will be arbitrated by courts of general jurisdiction.

2    The Customer who is a Consumer has a possibility to use an extra juridical way of complaint examination and materialize claims before the conciliatory consumer court, under Wojewódzki Inspektor Inspekcji Handlowej.

3    Information about the access to the aforementioned mode and procedures of dispute arbitration is available at, under the tab 'Rozstrzyganie sporów konsumenckich'.